Quality & compliance

You can't audit a promise. You can audit a COA.

Anyone can say their extract is clean. What matters to your QA team is which method was used, what the limit was, and whether the number sits inside it. Here is exactly what we test, how, and how often.

In-process control

Quality control parameters

Five checks run on every single batch. The rest run on a defined frequency, and always ahead of an export consignment.

In-process and release testing. Product-specific ranges are agreed in the specification before production.
Parameter Method Specification Frequency
Appearance & colour Visual inspection Clear to slightly turbid; product-specific colour Every batch
Refractive index Abbe refractometer Product-specific RI range Every batch
Specific gravity Hydrometer / density bottle Product-specific SG range Every batch
Moisture content Karl Fischer titration < 0.5% Every batch
Extraction yield Extract weight / raw material charged × 100 Ginger ≥ 5.5%; product-specific Every batch
Active content (e.g. gingerols) HPLC ≥ 20% total gingerols for ginger extract Weekly, or on customer request
Heavy metals (Pb, Hg, As, Cd) ICP-MS Within EU / USFDA limits Monthly, and on export consignments per the agreed sampling plan
Microbial count (TPC, E. coli, Salmonella) Standard microbiological methods As per FSSAI / FCC / EP standards Monthly
Residual CO₂ solvent Headspace GC < 0.1% (food-safe threshold) Every 10th batch
Pesticide residues Multi-residue GC-MS Compliant with EU MRL limits Quarterly, and on export consignments per the agreed sampling plan
Certificate of Analysis All parameters above Full COA issued with the consignment Every batch

Heavy metals and pesticide residues are instrumental tests run at an accredited lab, so the sampling plan for export consignments is fixed with you in the specification — by consignment, by campaign, or by lot size, whichever your market requires. Tell us what your importer or customs authority expects and we'll work to it.

Need a parameter that isn't on this list — an ICH residual solvent panel, a specific allergen declaration, an EP or USP monograph assay? Tell us at enquiry stage and we'll confirm whether we run it in-house or through our accredited partner lab.

In the lab

What sits behind the numbers

Our in-house lab handles routine release testing — physical parameters, moisture, yield and identity. Instrumental work that requires accreditation for export documentation goes to a NABL-accredited partner laboratory, so the certificate carries third-party weight where your market needs it.

The QA function reports to the partners, not to production. That's deliberate: the person who can hold a batch shouldn't report to the person whose numbers depend on releasing it.

In-house

  • Physical parameters
  • Karl Fischer moisture
  • Yield reconciliation
  • Identity & sensory
  • Retained samples

Accredited partner lab

  • HPLC assay
  • GC-MS profile
  • ICP-MS heavy metals
  • Pesticide residue panel
  • Microbiology

Traceability

Back to the lot, back to the field

Batch identity

Every batch carries a unique number tying it to the raw material lot, extraction parameters, operator, date and analytical results. Retained samples are held against every batch.

Raw material lot

Incoming material is logged against supplier, region and season. Where we buy through FPOs and cooperatives, that traces back further than a broker purchase ever could.

Audit access

Buyers and third-party auditors are welcome at the plant. Batch records, calibration records and analytical files are available for review as part of your qualification process.

Send us your specification.

If you have a standard spec sheet or a supplier qualification questionnaire, send it across. We'll fill it in properly and tell you where we can and can't meet it.